Frequently Asked Questions

Is the showroom open?

Yes, WE’RE OPEN! Darvin Furniture and Mattress is open for business. Stop by the Orland Park store today to see our incredible showroom or call us and make an appointment for an in-store visit.

What are the hours of the Darvin Critical Needs Call Center?

The Darvin Call Center is staffed from 10 a.m. to 6 p.m. 7 Days a week

Is Financing available online?

Yes. Call us at 708-460-4100 press 9 for any questions regarding financing.

Can you make purchases at Darvin.com using a Darvin Credit Card?

A Darvin Credit Card can be used for phone orders by calling our Critical Needs Call Center Hotline at (708)460-4100 and select 9. 7 days a week from 10am until 6pm. A Darvin Credit Card cannot be used for online orders. Major Credit/Debit Cards are accepted online.

Is there a way to enter for the Giveaway?

Our Ford Explorer Giveaway has been postponed until the store re-opens.

Are Mattresses available to purchase?

Yes, mattresses are available for purchase online at Darvin.com, or you can contact a Darvin Sleep Specialist at 708-460-4100 to help you choose the perfect one.

Are Lift Chairs available?

Yes, we have been helping our customers who require these chairs for health reasons, we carry a nice selection of lift chairs. You can go to Darvin.com and Search "Lift Chairs". In-stock items are immediately available for pickup or delivery.

If I order now, or have a scheduled delivery, can Darvin still make home deliveries?

Yes, if you order now you can schedule a delivery date; Darvin is still making its scheduled deliveries. We are currently working on a two-day lead time for deliveries.

If I buy online, what is your return policy?

As a result of the COVID-19 pandemic, exchanges are not permitted on new orders which have been picked up by the customer or delivered by Darvin.