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Furniture Care
COVERAGE INCLUDES THE FOLLOWING ITEMS FROM A SINGLE INCIDENT:

On Fabric of Microfiber

  • Household food and beverage stains
  • Stains from human and pet saliva, urine, stomach fluid, or blood
  • Accidental burn or singe marks caused by brief contact with flame or heat
  • Accidental ballpoint pen ink, wax crayon, facial cosmetics, nail polish, or nail polish remover
  • Color transfer from blue jeans or newspaper
  • Accidental puncture, cut, tear, or rip

On A&P Leather or Vinyl

  • Household food and beverage stains
  • Stains from human and pet saliva, urine, stomach fluid, or blood
  • Accidental burn or singe marks caused by brief contact with flame or heat
  • Accidental ballpoint pen ink, wax crayon, facial cosmetics, nail polis, or nail polish remover
  • Color transfer from denim jeans or newspaper
  • Cracking or peeling of top grain leather in seating areas
  • Cracking or peeling of all leather and vinyl in non-seating areas
  • Accidental puncture, cut, tear and rip

On Wood

  • Household food and beverage (product stain- excluding accumulation)
  • Accidental singe or heat marks cause by brief contact with flame or heat
  • Fading from sun exposure
  • Accidental damage from finger nail polish or finger nail polish remover
  • Failure of assembled joints
  • Water or household beverage marks, stains or rings
  • Accidental scratches penetrating through the top coat Finish
  • Accidental dents, gouges or chipping penetrating through the top coat Finish
  • Peeling of the finish of solid wood or veneer surfaces

Mechanical and Structural breakdowns* to Fabric, A&P Leather and Vinyl Upholstered Furniture as a result of:

  • Breakage of Frames, Panels and Springs
  • Breakage of mechanisms including sleeper mechanisms, reclining mechanisms, heating, power and vibrating mechanisms

*Coverage on frams, panels, springs and mechanisms may be used only upon expiration of manufacturer's warranty and may not be used in liew of manufacturer's warranty


Leather Sofa

Leather Care

Vacuuming

Keep leather dust free by weekly cacuuming and dusting.

Pillows and Loose Cushions

The life of cushions can be increased by periodic turning, and fluffing. On a weekly basis rotate, flip, and fluff all cushions and pillows to keep the filling materials evenly distributed and allow for even wear. Never remove cushions or pillow covers for separate cleaning even if they have zippers.

Direct Sunlight & Heat

Direct and prolonged exposure to the sun will cause any material to fade or discolor. Keep furniture away from windows or skylights when ever possible. Make sure furniture is not placed near a heat vent. Direct heat may damage fabric, and possibly dry out and crack leather.

Newspaper Ink

Do not leave newspapers on furniture. the ink from the newspaper will rub into the fabric or leather.

Cleaning

For any type of cleaning we recommend that a professional upholstery cleaner by contacted.

Spills

If spills do occur, attend to them quickly, blotting the stain rather than rubbing.

Furniture Cleaning Test Clean

Never use harsh cleaners, chemicals or saddle soaps as they may damage the fabric or leather. It is always a good idea to test clean leather for discoloration on a hidden area.

Leather Type

To successfully clean leather it is important to determine the type of leather and recommended cleaning process. Each leather type has its own care and cleaning specifications.

Pure Aniline Dye

Aniline dyed leather has caried shades for a natural look. All natural marking such as bites, scars and grain variations show. They are soft to the touch and have a natural feel and a low resistance to fading.

Protected Leather

Protected leathers have a more consistent color and show less natural markings. They are easier to clean and are available in a wide variety of colors. They also have a higher resistance to fading.

Nubuck

These leathers show shade variations due to the aniline dyes. Nubuck leather also shows natural marking such as bites, scars and grain variations. The grain is also buffed to give the feel of fabric. Nubuck is harder to clean out oil-based stains and has low resistance to fading.

Wood Table

Wood Care

Temperature and Humidity

Each piece of furniture responds differently to the changes in temperature and humidity in your home. Wood expands and contracts. Expansion at the joints and seams will return to its orginial shape and size as the seasons change.

Direct Sunlight

Keep furniture out of direct sunlight to avoid fading and bleeching of the wood.

Chemicals

Do not set synthetics or rubber products on the wood finish as chemicals may damage the finish.

Newspapers

Do not leave newspapers or magazines on wood because the ink can bleed into the finish and into the wood.

Newspaper on Table Drawer Glides

Treat drawer glides with petroleum jelly or candle wax for smooth operation.

Scratches

Use felt protectors on the bottom of accessories and lamps to avoid scratches. Protective place mats and table pads will also help protect the finish on your furniture.

Spills

All spills should be wiped of as soon as possible to reduce the chance of staining or leaving a ring or spot in the finish.

Table Leaves

Table leaves should always be stored flat. Always open and close a table with two people in order to avoid damage to the table legs.

Beds

Never move a bed while it is set-up. Always remove the bedding and disconnect the side rails to avoid structural damage.

Chairs

Avoid leaning chairs back on two legs - to protect structural integrity and your personal safety.

Adjustments

Periodically adjust levelers and door hinges to ensure smooth operation or doors and drawers.

Expectations and Characteristics

All wood has natural characteristics such as knots, pits, sap pockets, small scratches, and grain and color variations. These natural features are not defects; they are nature’s signature that can be found on all wood solids and veneers. Some wood finishes have random distressing that are applied and are also not considered defects. This technique adds a distinctive heirloom appearance to the finish. Ask your Sales Consultant if your furniture has this feature

Fabric Sofa

Fabric Care

Vacuuming

Weekly vacuuming or light brushing helps remove soil and prevent the embedding of dirt or grime between fibers which can increase abrasion and wear.

Vacuum Sofa Pillows and Loose Cushions

The life of cushions can be increased by periodic turning, and fluffing. On a weekly basis rotate, flip, and fluff all cushions and pillows to keep the filling materials evenly distributed and allow for even wear. Never remove cushions or pillow covers for separate cleaning even if they have zippers.

Direct Sunlight & Heat

Direct and prolonged exposure to the sun will cause any material to fade or discolor. Keep furniture away from windows or skylights when ever possible. Make sure furniture is not placed near a heat vent. Direct heat may damage fabric, and possibly dry out and crack leather.

Newspaper Ink

Do not leave newspapers on furniture. The ink from the newspaper will rub into the fabric or leather.

Pilling

Pilling is not a defect but a normal occurance when a fabric sheds excess fiber. Using a fabric shaver will remove the unwanted pills.

Cleaning

For any type of cleaning we recommend that a professional upholstery cleaner be contacted.

Spills

Spills do occur, attend to them quickly, blotting the stain rather than rubbing.

Test Clean

Never use hash cleaners, chemicals or saddle soaps as they may damage the fabric or leather. It is always a good idea to test clean a fabric for discoloration on a hidden area.

Fabric Type

To succcessfully clean a fabric it is important to determine the type of fabric and recommended cleaning code.

Cleaning Codes

W - Use water-based cleaning agent or foam.

S - Use mild, water-free dry cleaning agent.

WS - Either water-based cleaning agent, a dry cleaning solvent or a foam type cleaner may be used.

X - Do not use foam or liquid cleaner of any type. Vacuum or brush lightly to remove soil.

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