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Mattress Facts

Information Regarding Your New Sleep Set

Mattress Height & Size: Today’s sleep sets are designed with the most technologically advanced materials. The premium set you are purchasing today will most likely sit higher than your old sleep set. If this is a concern, contact Darvin Sleep Specialist who can offer options, such as low-profile box spring and/or a low-profile bed frame.

Box Springs are not flexible like a mattress: If you are concerned about getting a box spring through a tight area in your home, contact a Darvin Sleep Specialist who can offer a split foundation as an option for an additional cost.

Making Good Impressions: Your new sleep set will conform to your body. This is good and is to be expected, these impressions are an indication that your mattress is properly adjusting to your body. Impressions of up to 1-1/2 inches are normal in today’s thicker, premium sleep sets. Impressions of up to 3/4 inches or less are normal for memory foam sleep sets.

Rotate Your Mattress: Just like your car’s tires, a new mattress can wear unevenly if not rotated. Manufacturers recommend you rotate your new mattress at least every couple of months (two-sided mattresses should be flipped and rotated). Non-flip models will need to be rotated to help even out the wear of the mattress.

Proper Support: Today’s bedding is also built heavier for durability. An old bed frame or slat may cause a new set of bedding to sag. The manufacturers of bedding require that full, queen and king bedding have a proper center support – 1 rigid center leg that rests on the floor. Darvin is not responsible for ensuring you have the proper support on your existing bed or frame. Darvin does offer premium support systems that work with most beds. If your bed does not have this, contact a Sleep Specialist to direct you to the proper frame. In addition, bedding manufacturers require a matching sleep set for warranty to be valid, exception would be a platform of adjustable base foundation.

Removal: Darvin offers free removal and recycle of existing bedding with the purchase of premium sets of bedding. All existing bedding must be free of any stains and odors.

Protect Your Investment: Due to health issues, manufactures will not honor the warranty on any bedding that is stained, has odors or abused. For this reason, Darvin offers a 10 year Mattress Protector. Ask your Sleep Specialist for complete details.

Your Nose Knows: All new foams, fiber and fabric may have a slight odor that will dissipate over time.

Mattress protectors, pillows and sheets CANNOT be returned for any reason, other than defect.

Special Order: All bedding that is special ordered size cannot be returned or exchange. These items may have an additional waiting period.

Sleep Safer
Effective July 1st, 2007. All bedding sets (matching mattresses and box springs) are fire retardant and meet the Consumer product safety commission requirements. NOTICE: Matching a new mattress and old foundation (box spring) may pose a safety risk. The mattress and box spring should be replaced at the same time.