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Delivery
& Setup

We Are Your Home’s Favorite Partner

When you choose Darvin Furniture & Mattress, you're choosing a delivery experience that’s built around your convenience and peace of mind. From the moment you place your order, our dedicated team is committed to ensuring a prompt, reliable, and hassle-free process. We know life gets busy, so we offer flexible scheduling to make sure your delivery fits into your day without skipping a beat.

But we don’t stop there. We want you to feel completely at ease throughout the process, knowing that your setup will be handled by the best in the business. Our white glove delivery service goes the extra mile to uncrate, set everything in place, and take care of all the packaging—leaving no mess behind. From assembling your furniture to setting up your mattress, our experienced professionals handle it all with the utmost care and precision. Once everything is in place, we’ll make sure you’re 100% satisfied — cleaning up, answering any questions, and ensuring everything is just as it should be.

If you have any questions or need assistance, fill out our service request form below, or contact our Customer Care Team by phone, chat, or by visiting our showroom.

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Expert Delivery

Our professional team ensures your purchase is given the best on every step of the journey to your home. Our delivery options include:

White Glove Delivery Home delivery is available for a modest fee, with same-day* or next-day* delivery on in-stock merchandise, or a scheduled delivery day within a 70-mile radius of our store. Our professional drivers will deliver, set up, and place your furniture in the appropriate room. Mattress purchases over $599 include free delivery, setup, and removal.

Distribution Center Pickup Our Distribution Center in Mokena is conveniently located just 15 minutes away from our showroom if you prefer to take your unassembled furniture home with you on the same day.

*Some restrictions may apply. See store for details.

Delivery Trucks
Setup

Professional Setup

Save yourself the hassle and leave the setup to us. Our professional delivery team will set up your new purchase quickly and professionally so you can have a seamless experience.

Experienced Professionals Our white glove delivery team will assemble items like beds, dressers, desks, tables, chairs, and more.

Worry-Free Experience You can rest easy knowing your setup will be completed by the best in the business.

Service & Support When finished, we will clean up, answer any questions, and ensure you’re 100% satisfied.

Haul Away

Mattress purchases over $599 include free removal of the old mattresses you're replacing.

Hassle-Free Our team takes care of all the hard work, ensuring a smooth, efficient, and stress-free experience from start to finish. We handle everything so you don’t have to.

Safe & Professional Using the right tools and techniques, we ensure the safe and proper removal of your old mattress, protecting your home and keeping the process seamless.

Comprehensive Service Whether you’re replacing one mattress or several, we approach every job with the same level of care and attention, ensuring everything is removed efficiently and professionally.

Haul Away
Get Ready

Get Ready for Our Arrival

We want to ensure your purchase is delivered successfully. Here are a few steps you can take to make sure that your delivery is fast and hassle‑free:

  • Before you shop, take accurate measurements to verify the product will fit in the installation/setup location.
  • Measure doorways, hallways, and stairways to ensure they are wide enough to accommodate your new purchase.
  • Make sure the unloading zone and delivery path through your doorways and hallways are clear and without any obstacles.
  • Confine all pets to a separate area.
  • If we are hauling away your old mattress, remove all sheets, blankets, quilts and pillows before we arrive.
  • There must be someone 18 years or older at home to accept delivery.

Service Request Form

We want you to be completely satisfied with your purchase. If you have any service concerns, please fill out this form, and a member of our customer care team will get in touch with you as soon as possible.